Payment Policy

Effective date: January 22, 2025

Available Payment Methods

We understand the importance of security and convenience in online transactions. Therefore, we offer you a comprehensive selection of reliable payment methods. Below you will find all the information about our payment processes, so you can shop with confidence.

We accept the following payment methods:

GUARANTEED SECURE PAYMENT

With us, you pay completely securely. We use widely recognized payment providers in the UK. You can pay with us using:

• Credit card (AMEX, Visa, Maestro)
• PayPal
  

Transaction Security

Your financial security is our top priority. All transactions are secured with SSL encryption, ensuring that your data is protected at all times.

Currency

All payments are processed in British Pounds (GBP).

Refund Policy

We adhere to a fair refund policy. For more details, visit our Returns and Refunds page.

Privacy Policy

Your privacy is important to us. Read our Privacy Policy to understand how we protect your data.

Steps of the Payment Process

The payment process is simple and transparent:

1. Choose your products.
2. Go to checkout.
3. Select your desired payment method from our extensive list.
4. Enter your payment details.
5. Confirm your order.

Transaction Confirmation

Upon completion of your payment, you will receive a confirmation email with all the details of your transaction.

 

Adres: Daalwijkdreef 47, Amsterdam, Noord-Holland, 1103 AD, Netherlands

E-Mail: support@vanhallenlondon.com

Contact form: Click Here

Telephone: +31 6 57 59 08 18

Business name: Van Hallen London

Company Number: 94462879

VAT Number: NL866786806B01

 

Customer service opening hours:

Monday to Friday between 9:00 am and 5:00 pm.

We aim to answer your e-mail within 24 to 48 hours.